Refund policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Exchanges (if applicable)

If you need to exchange it for the same item, send us an email at support@e3health.com.au with your order number and new required size and send your item to: E3 Health Pty Ltd, 24 Sturdee Lane, Lovett Bay NSW 2105, Australia.


Shipping
To return your product, you should mail your product to: E3 Health Pty Ltd, 24 Sturdee Lane, Lovett Bay NSW 2105, Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.